Please read the Tool Requirements page and click confirm to continue.

TOOLS REQUIRED

Before scheduling a video service call, please read and review the entire list of tools that are required.

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- Straight screwdrivers. All sizes

- Phillips screwdrivers. All sizes

- Nut driver set 1/4", 5/16", 3/8", 7/16" and 1/2"

- Good box end wrench set

- Good socket set. 3/8" drive and 1/4" drive

- Allen wrenches

- Channel lock pliers (med size)

- Channel lock pliers (large size) if PVC unions need taken off)

- Needle nose pliers

- Diagonal wire cutter

- Wire stripper and crimper

- Voltmeter/Ampmeter capable of testing a/c and d/c voltage up to 240v  as well as ohms, continuity, and amperage.

- Electrical tape

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Customer MUST have every tool on the list with him/her at the time of the video service call. 

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If the diagnostics are unsuccessful because the customer does not have the correct tools or the knowledge to use them, the diagnostic charge will not be refunded and a new video service  call will need to be reacheduled at the normal rates.

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By filling out and submitting the following form the customer is acknowledging that he/she has thoroughly read and understands the requirements previously stated and is agreeing to all provisions stated on this page.

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By clicking confirm, I, the customer, verify that I have completely read and fully understand the policy,s and provisions set forth above.